Privacy Policy
Draft for legal review • Prepared 14 October 2026. Not yet reviewed or approved as a final legal policy.
Information we receive
When you enquire or commission work, we may receive your name, contact details, project brief, footage, messages and payment-related records. Please do not send sensitive personal information unless it is necessary for your project.
How information is used
We use information to respond to enquiries, agree project requirements, deliver editing services, manage payments and keep appropriate business records. The legal basis may be taking steps towards a contract, performing a contract, complying with legal obligations or legitimate business interests.
Sharing and security
Information may be processed by hosting, communication, payment and file-storage providers where necessary to deliver our services. We aim to limit access and use reasonable safeguards. Third-party services, including WhatsApp, have their own privacy terms.
Retention and your rights
We retain information only as long as reasonably needed for the project, business records and legal obligations. Depending on applicable law, you may request access, correction, deletion or restriction, object to processing, or withdraw consent where consent is used. You may also complain to the relevant data-protection authority, including the UK ICO.
Contact and review
Contact Visualcrest through our Contact page for privacy enquiries. Before this draft is adopted, confirm the legal business identity, controller contact details, retention periods, service providers and any international-transfer safeguards.
Contact Visualcrest